Privacy Policy
Last Updated: 17 February, 2025
We are dedicated to protecting your privacy and the confidentiality of your personal information. Whether you’re browsing our website, reaching out for support, or hiring us for a project, we want you to understand how we handle your data. This Privacy Policy describes what information we collect, how we use it, how it’s stored, and what rights you have regarding your personal data.
This policy applies to all visitors, clients, users, and subscribers of our website: www.oxacor.com and any related services offered by Oxacor.
Who We Are
Oxacor is a digital service agency offering professional solutions including website design and development, UI/UX design, ecommerce development, WordPress hosting, and online marketing services. We operate with transparency and are committed to ethical data practices across all touchpoints—whether you’re engaging with our website or using our services.
What Information We Collect
We collect both personally identifiable information (PII) and non-personally identifiable information when you interact with our website or engage our services. This data may be collected in the following ways:
Information You Voluntarily Provide
When you fill out a form, contact us through the site, request a quote, subscribe to our newsletter, or hire us for a project, you may provide data such as:
Your full name
Email address
Phone number
Company name
Project details and goals
Payment and billing information (only collected via secure third-party processors)
This information is provided directly by you and only collected when it is necessary to fulfill a service or inquiry.
Information Collected Automatically
We also collect certain technical information automatically when you use our website. This may include:
Your IP address
Browser type and version
Device type and operating system
Pages visited on our website
Time spent on each page
Referring URL (the website that sent you to us)
Location data (based on IP address)
This data is collected using cookies and analytics tools to help us understand how users navigate our site, identify areas for improvement, and optimize performance.
How We Use Your Information
All personal information collected by Oxacor is used exclusively to support and improve the services we offer. We only use your data in ways that are lawful, transparent, and aligned with your expectations.
Specifically, we use the data to:
Respond to contact requests, project inquiries, or quote submissions
Deliver and manage the services you’ve hired us for
Send service-related emails, proposals, invoices, and updates
Communicate regarding deadlines, revisions, and support tickets
Personalize your user experience on our website
Improve our website and content based on user behavior and feedback
Comply with legal, tax, and regulatory requirements
If you subscribe to our mailing list, we may also use your data to send relevant newsletters or service updates. You can opt out at any time.
Cookies and Tracking Technologies
Cookies are small files stored on your browser that help us provide a better website experience. These files collect data about how you use our website, which pages you visit, and what preferences you’ve set.
We use cookies for:
Keeping your session active during visits
Tracking site analytics via tools like Google Analytics
Monitoring performance and security
Remembering user preferences
You can choose to disable cookies in your browser settings. Please note that doing so may limit some functionalities of our website.
Sharing Your Information with Third Parties
We value your privacy and will never sell, lease, or trade your personal data to third parties for advertising or unsolicited marketing. However, in order to provide and maintain our services, we rely on a few trusted third-party providers who may process limited information on our behalf, under strict confidentiality and security standards.
These third parties include:
Cloudflare – for DNS, CDN, DDoS protection, and site security optimization
- Google Analytics – for monitoring website traffic and user behavior
Stripe, Payoneer, Wise – for secure online payment processing
Cloud hosting providers – to ensure reliable website uptime and server performance
Email platforms – to manage communication, newsletters, and transactional emails
All of these service providers are bound by their own privacy and data security standards, and they are only permitted to use your information to the extent necessary to perform their respective services for us. We carefully select each provider to ensure they align with industry best practices for data protection and compliance.
Data Retention Policy
We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected. This includes:
The duration of our business relationship
The period necessary to provide customer service or respond to inquiries
The time required to meet legal and accounting obligations
After this period, your data is securely deleted or anonymized. If you request that your data be removed, we will comply unless we are legally required to retain certain records (e.g., invoices for tax purposes).
How We Protect Your Data
We implement technical and organizational safeguards to ensure your data is protected from unauthorized access, misuse, or disclosure. These include:
SSL encryption for data in transit
Secure server environments and firewall protection
Limited access to client data among team members
Regular software updates and patching
Encrypted data storage via trusted third-party platforms
While we take extensive measures to protect your data, please note that no method of data transmission or storage is 100% secure. We encourage users to also use strong passwords and avoid sharing sensitive information via email.
Your Data Rights and Choices
Depending on your location, you may have certain legal rights over your personal data, especially if you are in the EU, UK, or other regions with similar data protection laws.
These rights may include:
The right to access the personal data we hold about you
The right to correction if the data is outdated or incorrect
The right to deletion, also known as the “right to be forgotten”
The right to restrict processing under certain conditions
The right to data portability
The right to object to marketing communications
To exercise any of these rights, please contact us at: hello@oxacor.com. We’ll respond to your request within 30 days or as required by law.
Children’s Privacy
Our website and services are intended for adult business owners, entrepreneurs, and organizations. We do not knowingly collect personal data from individuals under the age of 16. If we become aware that a child under 16 has submitted personal data without parental consent, we will take steps to remove the information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we do, we’ll revise the “Updated Date” at the top of this page.
If we make material changes to how we handle your personal information, we may notify you directly or through a notice on our homepage.
We recommend reviewing this page regularly to stay informed.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how we use your data, please reach out to us directly at [email protected].